Effective Working with Outlook Profile
- Course duration
- 1 day
- Course timings
- 9:30-16:30
- Prerequisites
- Delegates must be experienced with using a mouse and working in the Windows environment.
- Training formats
- Private course · tailored · 1 to 1 (all instructor led)
- Manuals
- A comprehensive course manual provides support throughout the course and upon your return to the office.
- Calendar
- Click here to see the Outlook courses calendar
Course Topics
The Outlook Environment
the Outlook screen and toolbar · adding items in Outlook · Outlook's components ·
navigating between Outlook groups · using and managing fields and view modes · adding groups and shortcuts.
Using E-mail
sending, receiving and managing e-mail · create effective e-mail messages · creating folders ·
changing e-mail options: priority, flags and tracking.
Time Management Tools
using tasks to keep track of deadlines · sorting and filtering tasks · printing and viewing your schedule ·
using the Calendar to add appointments · using categories to manage tasks · adding time zones and holidays ·
arranging meetings · assigning tasks to others.
Contact Tools
adding and managing contacts · sending letters to contacts · importing contacts from other applications ·
customising the way you see contacts.
Managing Files in Outlook
using the Journal to track and find work · using Outlook to manage files ·
organising files by multiple criteria · using notes.
